Terms of Service

Effective Date: June 30, 2026

1. Welcome and Agreement to Terms

Welcome to dotjanoutdoor.com (the “Site”). This website is owned and operated by DOTJAN PTY LTD (“we,” “us,” or “our”), a company registered under the laws of Australia, with its physical headquarters located in South Australia 5047, Australia.

These Terms of Service (“Terms,” “Agreement”) govern your access to, browsing of, and use of our Site, including any subdomains, mobile versions, interactive features, software, applications, or services connected to it, as well as the purchase of any outdoor gear, apparel, equipment, or merchandise (collectively, “Products”) sold through our electronic storefront.

1.1 Acceptance of Terms

By visiting our Site, browsing our inventory, creating an account, or purchasing a Product, you explicitly engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms, conditions, and policies referenced herein or available via hyperlink.

1.2 Eligibility

These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content. If you do not agree to all the terms and conditions of this Agreement, then you do not have permission to access the website or use any of its services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

1.3 Minimum Age Requirements

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your jurisdiction and you have given us your explicit consent to allow any of your minor dependents to use this Site.

2. Amendments and Variations

We reserve the right, at our sole discretion, to update, alter, amend, or replace any part of these Terms of Service by posting updates and changes directly to our website. It remains your absolute personal responsibility to check our Site periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes formal and binding acceptance of those amendments. The version of the Terms active at the time of your specific transaction will govern that transaction.

3. Online Store Terms and Product Information

Our online store offers specialized outdoor equipment and apparel. While we attempt to display our inventory with maximum precision, errors can occur.

3.1 Digital Display and Specifications

We have made every reasonable effort to display as accurately as possible the colors, dimensions, textures, and images of our products that appear at the store. We cannot guarantee that your computer monitor or mobile device’s display of any color or detail will be perfectly accurate, true to life, or reflective of exact manufacturing variances.

3.2 Modifications to Products and Prices

Prices for our products are subject to change without prior notice. We reserve the right at any time to modify, upgrade, or discontinue the Service (or any product line, bundle, or feature thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or absolute discontinuance of any product or service.

3.3 Product Availability and Constraints

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange strictly according to our separate Refund and Returns Policy. We reserve the right, but are not obligated, to limit the sales of our products or services to any specific person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

4. Accounts, Registration, and Security

To access specific features of our Site, such as tracking orders, viewing past purchases, or utilizing loyalty programs, you may be required to register a user account.

4.1 Information Accuracy

You agree to provide true, accurate, current, and complete information about yourself as prompted by our registration forms. You must promptly update your account and other information, including your email address, billing address, phone number, and credit card numbers/expiration dates, so that we can successfully complete your transactions and contact you as needed.

4.2 Credential Confidentiality

You are entirely responsible for maintaining the confidentiality of your account login credentials, including passwords. You accept full responsibility for any and all activities, orders, and legal liabilities that occur under your account. You must notify us immediately at mossgro@dotjanoutdoor.com upon suspecting any unauthorized use of your account or any other breach of data security.

4.3 Account Termination By Us

We reserve the absolute right to suspend, freeze, or permanently terminate your account at our sole discretion, without prior notice or liability, if we discover or reasonably suspect that you have provided false details, engaged in fraudulent purchasing, or violated any portion of these Terms.

5. Billing, Pricing, and Payment Gateway Operations

Transactions on our Site are processed through secure electronic mechanisms.

5.1 Currency and Taxation

All prices listed on our site are displayed in Australian Dollars (AUD) unless explicitly stated otherwise via a local currency selector toggle. For customers within Australia, prices include the Goods and Services Tax (GST) where applicable. For international orders, local tariffs, value-added taxes (VAT), or customs clearing fees are handled in accordance with our Shipping Policy.

5.2 Payment Methods

We accept valid major credit cards (Visa, Mastercard, American Express), verified digital payment wallets (such as Apple Pay, Google Pay), and authorized alternative payment systems integrated into our checkout portal. By submitting payment information, you warrant that you are legally authorized to utilize the selected payment instrument.

5.3 Order Rejection and Cancellation

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the exact same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

5.4 Anti-Fraud Measures

We employ automated detection algorithms to screen orders for fraud or illegal activities. If our risk management framework flags a transaction as high-risk, we reserve the right to put the transaction on hold and demand valid government-issued identification or proof of address prior to shipping products. Failure to comply will result in an immediate refund and order cancellation.

6. Prohibited and Unlawful Site Activities

In addition to other prohibitions as set forth in these Terms of Service, you are strictly prohibited from using the Site, its structural code, or its content:

Illegal Intent: For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
Regulatory Breaches: To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
Infringement: To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
Harassment: To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
False Information: To submit false, intentionally misleading, incomplete, or fraudulent information.
Malicious Code: To upload or transmit viruses, malware, trojan horses, logic bombs, worm code, or any other type of malicious payload that will or may be used in any way that will affect the functionality or operation of the Service, related websites, other websites, or the broader Internet.
Data Scraping: To collect, scrape, harvest, index, or track the personal information of other website users via automated scrapers, spiders, crawl bots, or specialized software scripts.
Spamming: To spam, phish, pharm, pretext, spider, crawl, or scrape for commercially competitive or disruptive motives.
Obscenity: For any obscene, pornographic, or immoral purpose.
Security Interference: To interfere with or circumvent the security features of the Service, the Site, other websites, or the cloud hosting infrastructure.

Engaging in any prohibited conduct results in immediate, permanent banishment from our services and may subject you to civil or criminal prosecution.

7. Intellectual Property Rights and Ownership

The Site and its entire original content, features, and structural functionality are and will remain the exclusive property of DOTJAN PTY LTD and its official licensors.

7.1 Copyright and Trademarks

All text, custom graphics, button icons, user interfaces, photographic images, digital downloads, audio clips, data compilations, software code, and brand trademarks (including “DOTJAN” and “DOTJAN OUTDOOR”) belong exclusively to us. Our proprietary assets are protected by Australian intellectual property laws, international copyright conventions, and global trademark treaties.

7.2 Limited Personal License

You are granted a strictly limited, non-exclusive, non-transferable, revocable license to access and view the public pages of the Site for personal, non-commercial shopping purposes. You may not copy, reproduce, republish, distribute, mirror, modify, sell, or exploit any portion of the content without obtaining explicit, written, signed legal consent from a director of DOTJAN PTY LTD ahead of time.

8. User Comments, Feedback, and Testimonials

If, at our request, you send specific creative submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, product reviews, photographs, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us.

We are and shall be under no obligation:

To maintain any Comments in absolute confidence.
To pay monetary compensation or royalties for any Comments submitted.
To respond to any individual Comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

9. Third-Party Integrations and External Hyperlinks

Certain content, products, and services available via our Service may include materials, APIs, or software hooks from third parties.

9.1 External Destinations

Third-party hyperlinks on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the accuracy, safety, or legitimacy of the content, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

9.2 Third-Party Transactions

We are not liable for any harm, operational errors, data leaks, or financial damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

10. Disclaimer of Warranties

Please read this section carefully as it defines the technical limitations of our liability.

10.1 “As Is” Operations

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or completely error-free. We do not warrant that the results that may be obtained from the use of the service will be perfectly accurate or reliable. You explicitly agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

10.2 Exclusion of Guarantees

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

10.3 Statutory Consumer Protection

Note: Certain consumer protection laws, including the Australian Consumer Law (ACL), imply guarantees and remedies that cannot be legally excluded, restricted, or modified. Nothing in these Terms operates to exclude, restrict, or modify any statutory consumer right or remedy available to you under the ACL or equivalent legislation.

11. Comprehensive Limitation of Liability

In no case shall DOTJAN PTY LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by local law. In all events, our total cumulative liability to you for any breach of this agreement shall not exceed the total price paid by you for the specific product that triggered the dispute.

12. Indemnification Obligations

You agree to indemnify, defend, and hold harmless DOTJAN PTY LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

13. Severability of Terms

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity, legality, and enforceability of any other remaining provisions.

14. Term and Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

14.1 Active Duration

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site permanently.

14.2 Right to Terminate Without Notice

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

15. Entire Agreement and Non-Waiver

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

16. Governing Law and Jurisdiction

These Terms of Service, along with any separate operational agreements or legal documentation whereby we provide you Services, shall be governed by, interpreted, and construed in absolute accordance with the internal substantive laws of the State of South Australia, Australia, without giving effect to any choices of law or conflict of law principles.

Any legal suit, action, mediation, arbitration, or judicial proceeding arising out of or related to these Terms, the Site, or purchases made through our e-commerce platform must be brought exclusively in the state or federal courts located in Adelaide, South Australia, and you hereby irrevocably submit and consent to the exclusive personal jurisdiction of such courts.

17. Contact Information and Official Notice Channel

Questions about the Terms of Service, formal notices, legal demands, or operational queries regarding our website conditions should be directed to us via the contact channels provided below:

Company Name: DOTJAN PTY LTD.
E-Commerce Website: dotjanoutdoor.com
Official Contact Email: mossgro@dotjanoutdoor.com
Registered Corporate Address: South Australia 5047, Australia
Official Telephone Number: +(61)8 82967466